Pool Policies

Facility rules are put in place to keep guests, staff and the facility safe from harm. Should you have any questions regarding the rules of the facility, please ask one of our team and they will be happy to assist.

Guests who are found to be breaking the rules may be asked to leave the facility immediately. Guests who are asked to leave will not be refunded admission fees. 

  • No glass permitted on deck or in grassed areas.
  • No outdoor shoes permitted past the entry of change rooms.
  • No running.
  • No diving into shallow water.
  • No food, drinks or smoking products on the pool deck. Food and drinks permitted on grassed area only.
  • No breath holding or prolonged underwater swimming.
  • No rough play, dunking, pushing, or fighting.
  • All guests must shower with soap before entering the pool or hot tub.
  • Children under 8 always require within arm’s reach active supervision by a caregiver over the age of 13, unless the child has successfully passed the facility swim test overseen by a lifeguard.
  • No jumping off the vortex wall.
  • No standing on pool toys.
  • Guests are not permitted on the bulkhead.
  • No flipping of the deck or diving blocks
  • No glass permitted on deck or in grassed areas.
  • No diving
  • No running
  • No rough play, dunking, pushing, or fighting.
  • Guests must shower with soap prior to using the hot tub.
  • Children under 8 always require within arm’s reach active supervision by a caregiver over the age of 13, unless the child has successfully passed the facility swim test overseen by a lifeguard.
  • Do not submerge head under the hot tub water
  • No lifejackets of any kind, personal or pool, in the hot tub
  • Only one guest is permitted on the board at a time.
  • You are only allowed to have one jump on the end of the diving board before jumping into the water.
  • Guests must dive forward from the end of the board (no backward motion).
  • You must swim to the nearest wall after diving
  • No hanging off the diving board.
  • One rider at a time on the slide
  • Adult and children under the age of 10 are permitted to ride at the same time
  • Guests must slide feet-first n a sitting position or lying on back into the pool.
  • Guests are not permitted to “flood” the top of the slide.
  • Guests must clear the bottom of the slide immediately by swimming to the wall